Cookie Policy
How JOLECT Uses Essential Cookies To Enhance Your Online Shopping Experience
This Cookie Policy describes the types of the cookies and similar technologies we use and our purposes for using them.We believe in transparency, so let us explain how and why we use these cookies.
Why Do We Use Cookies?
At JOLECT, we use essential cookies to provide you with the best possible online shopping guidance experience. These cookies help us ensure a smooth experience, improve our service, and deliver personalized shopping guidance by highlighting key product features as you use JOLECT.
You understand and agree that, in order to make your user experience easier, when you visit the Company or use the Company's Services, the Company may use relevant technology to send one or more Cookies or anonymous identifiers to your device in order to collect and store information when you visit or use the Company's Services. The Company undertakes not to use Cookies for any purposes other than those stated in this Policy. The Company primarily uses Cookies and similar technology for the purpose of fulfilling the following functions or services：
Ensuring the safe and efficient operation of products and services: The Company may set Cookies or anonymous identifiers that authenticate and ensure your security, so that the Company can verify that you have logged in safely to the Services, or identify whether you have been a victim of theft, fraud or other illegal activities. These technologies also help the Company improve the efficiency of the Services, as well as login and response times.
Providing you with an easier access experience: Using such technologies can help you avoid repeatedly filling in personal information and entering search terms.
Clearing Cookies: Most browsers provide the user with the option of clearing the browser cache data. You can clear the data in the settings function of your browser. If you do so, you may not be able to use the Services or corresponding functions provided by the Company that rely on Cookies.
What Information Do We Collect Through Cookies?
To provide you with smooth and personalized AI shopping guidance, our cookies collect and store certain types of data. Please note that these cookies do not collect personal information. Furthermore, we do not combine the information gathered through cookies with any other personal data to identify you, such as your name or email address. These cookies are:
Your Preferences: We save the settings you choose, like your preferred language, theme, and other customizations in JOLECT.
Your Chat Session: We keep track of the current conversation, including its history, what you type, and the context so we can respond appropriately.
Your Interactions: We note how you use the store and chatbox—for example, when you add items to your cart, update it, start checkout, view FAQs, or track orders.
How Our Cookies Enhance Your Experience
Chat messages & conversations: Stored to provide customer support history and improve AI responses.
A Cleaner Interface: It prevents promotional or trigger messages from repeating, ensuring a smooth and non-repetitive experience.
Long-Lasting Memory: Your chat history and preferences are saved for 30 days and are updated with every message you send.
Your Preferences: It stores your settings, allowing the chat to pick up right where you left off, even if you leave and return later.
Do you need to ask for user consent?
Our cookie is considered essential for the functioning of the JOLECT service. All cookies require your consent. Meantime, we recommend informing your customers about the use of this cookie in your privacy policy for full transparency.
Our Commitment
We're committed to using cookies responsibly. We will strictly comply with relevant laws, regulations, and GDPR. We only collect the data necessary to provide you with a smooth, efficient online experience with AI Sales Assistant. Your privacy and data security are our top priorities.
By using JOLECT, you acknowledge that, as stated in our Privacy Policy and Cookie Policy, we use cookies to provide users with intelligent sales assistant and optimize product features. You waive any and all claims against us arising from our use of these technologies.
For any questions about our cookie policy, please contact us at leyanlive@jolect.com.